Landlord Software ScheduleMyRent Logo
(844) 465-3339

Privacy Policy

Last updated: February 25, 2021

The Service allows Landlords (person or business that owns or manages real estate and leases real estate to Tenants) to setup rental properties, leases, and reminders and to process online rental payments, Tenant background checks, track expenses, manage maintenance requests, or other services associated with leasing real estate to Tenants.

The Service allows Tenants (person or business that rents real estate from a Landlord) the ability to electronically receive Services and to electronically authorize and pay rent associated with renting real estate from a Landlord.

This Privacy Policy describes the information ScheduleMyRent collects when you sign up for, use, access or otherwise interact with any ScheduleMyRent products, services, or websites (collectively, "Services"), how we use and share that information, and the choices we offer. This policy applies to all information we collect through our Services, even if you have not signed up for a ScheduleMyRent account. This policy does not, however, describe the practices of third parties that may collect information from you when you interact with them, including third parties that may provide information such as tenant background checks. We encourage you to ask them about their privacy practices before providing any information to them.

We may change this policy from time to time. If we make changes, we will notify you by posting the updated policy and revising the "Last Updated" date above. We encourage you to review the policy whenever you use our Services to stay informed about our information practices and about the choices available to you.

  1. Collection of Information You Provide. We collect information you provide, such as when you sign up as a Landlord or Tenant, when you provide information as part of our identity and property verification process, or in the course of a payment or notification. We may collect, but are not limited to collecting, the following: basic user information, such as your name, email address, mailing address, phone number, photograph, social security number, and birth date; financial information, including bank account and payment card numbers; property information, such as address and Tenant information, and other historical, contact, and demographic information. We also collect information when you send information to or through the Services about your property and services (including pricing and other data), participate in contests or promotions offered by ScheduleMyRent or our partners, respond to our surveys, or otherwise communicate with us.
  2. Information We Collect from Your Use of the Services. We collect information about you when you use our Services, including as follows:
    • Transaction Information. When you use our Services to make or accept payments, we collect information about when and where the transactions occurred, a description of the transactions, the payment or transfer amounts, billing information, and information about the property and payment methods used to complete the transactions.
    • Location Information. When one of our applications is open on your mobile device, we periodically receive information about the location of the device.
    • Device Information. We collect device-specific information when you access our Services, including your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the device's interaction with our Services. We may also identify other software running on the device (but will not collect any content from such software) for anti-fraud and malware-prevention purposes.
    • Use Information. We collect information about how you use our Services, including your access times, browser types and language, and Internet Protocol ("IP") addresses.
    • Information Collected by Cookies. We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files that are stored on your hard drive or in device memory by a website. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity.
  3. Information We Collect From Other Sources. We may also collect information about you from third parties, including but not limited to third-party verification services, credit bureaus, mailing list providers, location information, and publicly available sources. In some circumstances, this information may include your Social Security Number or taxpayer identification number and other sensitive data.
    • Mobile Device Account Verification:
      By clicking the checkbox to agree to Schedule My Rent's terms of use and opening an account, you agree with the Terms and Conditions for use of our services, and authorize your disclosure, and your financial institution and telephone carrier to disclose information to us and our vendors from you and your account and about you, including (if available): name, billing address, email, phone number, financial, credit and personal information.
    • Mobile Device Location Verification:
      By clicking the checkbox to agree to Schedule My Rent's terms of use and opening an account, as part of our security measures to help prevent fraud and identity theft, when submitting your application and future transactions, you agree to allow us to verify that your mobile phone is in proximity to the transaction location, and when signing into your account, to verify that you are near the transacting computer. This location verification data will be saved with other transaction information and will be available for use in resolving any concerns you may have. If you choose to opt‐out at some point, you may do so by visiting www.mdnoptout.com and submit your name and mobile number, or you may contact Schedule My Rent at (844) 465-3339.
    • One of the third parties we use to help us detect and prevent fraudulent transactions is Emailage Corporation, a Delaware company; which is responsible for their use of your personal information and will use it solely for the purposes set out in their privacy policy (www.emailage.com/privacy-policy).
  4. Third-Party Advertising and Analytics. We may allow third parties to serve advertisements in connection with our Services and to provide analytics services. These third parties may use cookies, web beacons, and other technologies to collect information, such as your IP addresses, identifiers associated with your mobile device or applications on the device, the browsers you use to visit our Services, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by ScheduleMyRent and other companies to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your usage. This policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices. Google provides an opt-out through optout.
  5. Use of Information. We use information about you to provide, maintain, and improve our Services and to deliver the information and support you request. We may use information we collect to send you news and information about our Services and to communicate with you about products, services, contests, promotions, incentives, and rewards offered by us and select partners. We may also use information about you to track and analyze trends and usage in connection with our Services; to process and deliver contest and promotion entries and rewards; to protect our rights or property; to verify your identity; to investigate and prevent fraud or other illegal activities; and for any other purpose disclosed to you in connection with our Services. We may, or we may use third-party service providers to, process and store personal information in the United States and other countries.
  6. Digital Receipts. We store the email address or phone number you provide. Based upon the profile you set, we may use your email address or phone number to send you a receipt for your payments. Digital receipts may contain additional messages, offers, or links that may be of interest to you. For example, you may be able to submit feedback, share your experience on social media, view your purchase history, join programs, visit websites, or take advantage of promotions. When you submit or share information through a receipt (such as submitting feedback), we may share that information and you may receive responses. This policy does not describe the practices of third parties that may receive or collect information from you. We encourage you to ask them about their privacy practices before providing any information to them.
  7. Sharing of Information. We may share personal information about you as follows:
    • With third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf (e.g., fraud prevention and verification services), and including financial institutions, processors, and other entities that are part of the payment or transfer process;
    • With others who have signed up for ScheduleMyRent accounts in order to provide our Services. For example, we may share information when you make or accept a payment or transfer using our Services;
    • With third parties that run advertising campaigns, contests, special offers, or other events or activities in connection with our Services;
    • In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business;
    • If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce applicable agreements or policies; to protect the security or integrity of our Services; and to protect us, our Landlords and Tenants, or the public from harm or illegal activities; and
    • We may also share aggregated, non-personally identifiable information with third parties, Landlords, and Tenants.
  8. Location Information. When you first start our Services, you may be asked to consent to the collection of location information. We currently require this location information in order to provide our Services, so if you do not consent to this collection, you cannot use our Services. If you initially consent to our collection of location information, you can subsequently stop our collection of location information at any time by changing the preferences on your device. If you do so, ScheduleMyRent may close your account.
  9. Personal Information. You may change or correct information about yourself or close your account by logging into your ScheduleMyRent account at any time. We may retain archived copies of information about you and your transactions for a period of time that is consistent with applicable law and bank requirements.
  10. Promotional Communications. You may opt out of receiving promotional emails or text messages from ScheduleMyRent by following the instructions in those emails or text messages or in your account profile. If you opt out, we may still send you non-promotional communications, such as rent reminders and rent authorizations.
  11. Security. We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure.

Please contact us with any questions or concerns regarding our policy at legal@ScheduleMyRent.com

Schedule My Rent, Inc.