Schedule My Rent

Collect Rent Online with Landlord Software

Collect Rent Online - Automate and Save Time

Automate rent collection tasks that must be done over and over each month.
Single sign-on is ideal for landlords with one unit or with multiple units and multiple businesses. Both landlords and tenants benefit when they collect rent online.

See Home Page for pricing and additional information.

Collect Rent Online Landlord Saving Time
Landlords Save Time
  • Enter lease terms and we start collecting rent (automatically inviting tenants, sending reminders and receipts, collecting rent, ...)
  • See the complete payment status of all properties on the landlord software dashboard - everything in one place
  • Stay updated with a daily color-coded e-Mail Summary
    - quickly see a complete picture of all amounts due, received, and scheduled
  • If a return occurs, both landlords and tenants are notified and tenants are asked to authorize another payment.
  • Automatic late and return fees
  • Easily add one-time payments (utility bills, etc.)
Collect Rent Online Tenant Saving Time
Tenants Save Time
  • Receive rent reminders
    - never forget to pay rent
  • Pay online from anywhere
  • Automatically make payments with AutoPay, or authorize each payment separately
  • Split rent with roommates
    - each roommate sets their own payment amount and can also see their roommate's payment amounts
  • Electronic receipts
  • See lease terms and payment history online
  • No more lost checks in the mail

Collect Rent Online - Top Landlord Questions

Who has paid their rent and who hasn't?
(Summary e-Mail)

A summary e-mail is sent every day there is a change in your payment status. It is easy to see all charges that are due for the month, overdue charges, and payments that have been made.
  • Charges Section:Easily see all amounts due. See charges for the current month and all past charges that have an amount due.
  • Payments Section:Easily see payments for the current month.
  • *:Indicates items that have changed since the last report.
  • Red:Indicates items that are past due.
Collect Rent Online - Landlord Summar e-Mail

Who has paid their rent and who hasn't?
(Landlord Software Dashboard)

Landlord Software Dashboard
This example shows three units. Two units have fully paid ($900 and $200) for a total of $1,100 for the month of November. One unit has not paid and still owes $750.

  • Due Column
    The Due Column shows the amount of money that is still due for the month. As payments are made, this amount is reduced. When all amounts due have been paid, this will be $0.00. The Red arrow shows that $750.00 is currently due for the Sunset #2 unit. You can also see that Sunset #1 and Sunset #3 have a $0.00 amount due and are fully paid.
  • Received Column
    The Received Column shows the amount of money that has been paid for the month. As payments are made, this amount increases. The first green arrow shows that $900.00 has been received for the Sunset #1 unit and $200.00 for the Sunset #3 unit. No money has been received for the Sunset #2 unit. The total at the bottom shows that $1,100 has been received for November for this landlord.
Collect Rent Online - Landlord Dashboard

Click on $900 to see additional details

Received Amount Detail Screen
A total of $900 was received for Sunset #1.

The Green Boxes show that $450.00 was paid by Sue Smith on 11/01/17 and that $450.00 was paid by Patty Jones.

The Yellow Box shows that the landlord will receive funds on 11/6 for these payments. Payments are always deposited into the landlord's account three business days after money is withdrawn from the tenant.

Received Amount Detail (pop-up screen)
This is shown by clicking the $900.00 received for Sunset #1

Collect Rent Online - Tenant Payment

How do I track payments that are deposited into my bank account?

It's easy to track payments to your bank account when you collect rent online with Schedule My Rent Landlord Software.

When a landlord adds a property, the landlord assigns a custom label for each unit. This label is passed through the banking system and is shown on the landlord's bank statement.

In this example, "Sunset #1" and "Sunset #2" are clearly shown on the landlord's bank statement.

Many other companies are not able to do this since they out-source their processing.

Collect Rent Online - Landlord Bank Statement

Has my tenant signed up yet?

Click the "Tenant Status" button for the unit where the tenant lives. A pop-up box will show the status of a tenant with a blank space, a green check mark, or a red X.

  • Created Account:
    • A tenant automatically receives an e-mail invitation when a lease is entered. An account is created when the tenant opens the e-mail invitation, clicks on the link, and enters an e-mail and password to create an account to pay rent online.
    • Example: Patty Jones and Sue Smith have both created an account. Lisa Riley has not logged into Schedule My Rent yet.
  • Done with setup
    • A tenant has completed setup when they accept the lease terms and have chosen either AutoPay or to Authorize Each Payment separately.
    • Example: Patty Jones and Sue Smith have both completed setup. Lisa Riley has not completed her setup.
  • Bank Account Validated
    • Blank: The tenant has not entered a bank account.
    • Red X: The tenant has entered a bank account, but has not validated it yet or the bank account has been marked as invalid.
    • Green Checkmark: The tenant has completed validation of at least one bank account.
    • Example: Patty Jones and Sue Smith have validated at least one bank account. Lisa Riley has not entered a bank account yet.
  • AutoPay
    • Green Checkmark: The tenant has selected AutoPay, which automatically withdraws money on the due date every month.
    • Blank: The tenant has not selected AutoPay and needs to authorize each payment separately.
    • Example: Patty Jones and Sue Smith have both selected AutoPay. Lisa Riley has not selected AutoPay.
Collect Rent Online - Tenant Status Screen

What e-mails have my tenants been sent?

As a landlord, you should always know what information your tenants have been sent. You can easily see all e-mails that have been sent when you collect rent online.

Click the Communications button for the unit where the tenant lives. A pop-up box will show all communications that have been sent to people in this unit.

Some of the different rental property software e-mails are shown below. Each e-mail shows the date, time, and who the e-mail was sent to.

  • Your landlord has invited you
    An e-mail invitation is sent to all tenants when a lease is added requesting that they signup to pay rent online.
  • Thank you for signing up for AutoPay
    An e-mail confirming that a tenant has signed up for AutoPay and the amount that has been authorized.
  • AutoPay Payment Reminder
    An e-mail is sent approximate four days before the AutoPay date as a reminder.
  • Thank you for authorizing a payment
    A confirmation e-mail is sent when a tenant authorizes a payment.
  • Late Fee Waives
    An e-mail is sent when a landlord either waves or reinstates a late fee.
  • Please authorize a payment
    Several e-mails are sent reminding tenants who are not on AutoPay to authorize their payment.
  • Don't be late warning
    A "Don't be late" e-mail is sent to all tenants on a lease if the full amount of rent is about to be late.
  • Amount Past Due
    An Amount Past Due e-mail is sent to tenants that are late on rent.
  • Payment Receipt
    An e-mail receipt is sent for all payments made.
  • Your landlord has changed the amount due
    An e-mail is sent when the landlord adds or removes a one-time charge, such as a utility bill. The description and the amount that the landlord entered are shown.
Collect Rent Online - Tenant e-mail list

How do I split rent between roommates?

Multiple tenants can be added to a lease. Simply go to the bottom of a lease, click the "+" button, then add additional tenants by adding their names and e-mail addresses. If a tenant has not made a payment yet, clicking the trashcan icon will remove the tenant. If a tenant has already made a payment, the tenant can be marked inactive by clicking the Inactive Box. The tenant invitation e-mail can be re-sent by clicking the forward arrow icon.

Each tenant on the lease:

  • Can decide how much rent they are going to pay. When a tenant signs into Schedule My Rent, they enter the portion of the rent they will be paying.
  • Can signup for AutoPay or can authorize each payment individually.
  • Automatically receives a reminder notification when it is time to authorize rent or a notification that AutoPay will make a payment.
  • Automatically receives a receipt when a landlord enters a payment made directly (e.g. check).
  • Automatically receives a notice if a landlord adds or removes a one-time charge, such as adding a utility bill to the amount the tenant owes.
  • All tenants on the lease automatically receive a warning e-mail when rent is close to being late and an overdue e-mail if rent is late. All roommates have the ability to pay the total amount due on the lease.
Collect Rent Online - Roommate Signup

Can I add a utility or other one-time charge to my tenant's bill?

Landlords can create one-time items that either increase or decrease the amount of the rent or fee. Simply click the amount in the Due Column for the month and unit that you want to change. A pop-up box will appear to enter the date, amount, description, and rent/fee. Below are common examples:

  • Utility Payment
    Landlords often pass utility payments to tenants. A one-time fee can be added to the tenant's account.
    Example: 01/15/2016, PG-E Invoice 123456, $67.95
  • Pet Fee
    Landlords may have a one-time pet fee.
    Example: 07/01/2017, Pet Fee for dog, $75.00
  • Move-in Incentive
    A landlord may want to provide a one-time rent reduction as an incentive.
    Example: 05/01/2011, Move-in incentive, $100.00
Collect Rent Online - Add One Time Fee

What if a tenant pays me directly?

Landlords can accept payments directly from tenants in addition to collecting rent online. The payment is recorded by clicking the number in the Received Column for the month and unit. A pop-up box will appear which shows all payments that were collected electronically and all payments manually collected.

Click the Add Payment button and enter the payment date, who paid, amount paid, and a comment. Then click the Add Payment button.

Tenants automatically receive a receipt of the payment by e-mail immediately after the payment is entered.

Collect Rent Online - Manual Tenant Payment
Collect Rent Online - Enter Tenant Payment

Are late and return fees added automatically?

A late fee, grace period, and return fee can be setup on each lease when you collect rent online.

Late Fee
The late fee can either be a fixed amount or can be a percentage of the rent amount. The late fee is automatically added after the grace period unless the landlord previously clicked the "Waive Late Fee" button.

To waive a late fee that has already been added, simply click the amount in the Due Column to show the details screen, then click the trashcan icon next to the fee that you want to remove.

Return Fee
The return fee is a fixed amount that is automatically added if there is a payment return from the tenant's bank account.

To waive a return fee that has already been added, simply click the amount in the Due Column to show the details screen, then click the trashcan icon next to the fee that you want to remove.

Collect Rent Online - Late Fee and Return Fee Screen

What happens when a payment returns?

When a return occurs, both the landlord and tenant are automatically notified and applicable fee are added.

Landlord
  • Receives an e-mail showing the unit and tenant that had a return
  • Return amount is automatically added back to the amount the tenant owes
  • Return Fee is automatically added to the amount the tenant owes (if landlord setup a return fee on the lease)
  • Late Fee is automatically added to the amount the tenant owes if the return makes the initial rent payment late (if landlord setup a late fee on the lease)
Collect Rent Online - Tenant Returned Payment Landlord e-mail
Tenant
  • Receives an e-mail showing that their payment returned and requests that they authorize a new payment
  • May have a Return Fee and Late Fee automatically added
Collect Rent Online - Tenant Returned Payment Tenant e-mail

Can I see a statement with all charges and payments?

From the dashboard, click the History button for a unit. The history statement shows all charges and all payments for this unit.

To see the history for only one lease, click the Lease button for a unit, then click the History button for the lease.

Collect Rent Online - Lease History

It's easy to save time when you collect rent online with
Schedule My Rent Landlord Software