Collect Rent Online with Schedule My Rent

Collect Rent Online - Automate and Save Time


Automate rent collection tasks that must be done over and over each month. Both landlords and tenants benefit with online rent collection. Our single sign-on makes it easy for landlords with multiple units and multiple businesses to collect rent online.

See Property Management Software for online rental application, credit and background reports, and expense tracking.

Collect Rent Online - Pay Rent with Bank Account or Credit Card
Pay rent online with a bank account, credit or debit card
Collect Rent Online - Collect rent with Cash at MoneyGram
Pay rent using cash at MoneyGram in Walmart, CVS, and other retailers
FIND LOCATION
Collect Rent Online - Get Paid Rent Fast
Landlords can collect rent online and receive rent the same day that rent is withdrawn from a tenant's bank account
 
LANDLORDS SAVE TIME
COLLECTING RENT ONLINE

AUTOMATIC LEASES
Enter lease terms and we invite tenants, send reminders and receipts, and collect rent

AUTOMATIC FEES
Enter any combination of late fees, daily late fees, and return fees and we automatically add and let tenants know

SIMPLE STATUS
See the complete collection status of all properties on the rental management dashboard - everything in one place

DAILY EMAIL
Stay updated with a daily color-coded e-Mail Summary - quickly see a complete picture of all amounts due, received, and scheduled

RETURNS
If a return occurs, both landlords and renters are notified online. No return fees for landlords. Automatic late and return fees are transferred to landlords

LANDLORD SIGN UP
 
 
TENANTS SAVE TIME

REMINDERS
Receive rent reminders - never forget to pay rent

PAY WITH CASH
Pay with cash at any MoneyGram location at thousands of retailers

AUTOPAY
Automatically make payments or authorize each payment separately

SPLIT RENT
Split rent with roommates - each roommate sets their own payment amount and date and can also see their roommate's payment amounts
RENT IS DUE
Rent payments can be due once per month, twice per month, or weekly. Choose any day of the month or week
ONLINE STATUS
Electronic receipts and payment history. No more lost checks in the mail
TENANTS CLICK HERE
 

How do I see who has paid their rent?

Option 1 - Landlords receive a daily Summary e-Mail

Every time there is a change in your payment status, you will receive a summary email. It is easy to see all payments that are due, late, and on time.
  • Charges: Easily see all amounts due for the current month and all past amounts that haven't been paid.
  • Payments: Easily see current payments.
  • *: Indicates items that have changed since the last report.
  • Red: Indicates items that are past due.

ScheduleMyRent
To: Jim@SilverApartments.com
Schedule My Rent status report for 03/04/2017

Property Management Software - Collect Rent Online Daily Email

Hi Jim,

This is your status report for 03/04/2017.

Silver Apartments: #1
Charges Payments
Date Description Amount Due Date Amount
03/01 Rent $900.00 $0.00 03/01 $900.00
Silver Apartments: #2
Charges Payments
Date Description Amount Due Date Amount
03/01 Rent $1000.00 $700.00 03/01 $300.00
03/04 Late Fee $50.00 $50.00
Silver Apartments: #3
Charges Payments
Date Description Amount Due Date Amount
03/01 Rent $600.00 $0.00 03/09 $650.00
03/04 Late Fee $50.00 $0.00
Silver Apartments: #4
Charges Payments
Date Description Amount Due Date Amount
03/01 Rent $1000.00 $0.00 03/01 $500.00
03/01 Utility Fee - Invoice 12345 $75.00 $0.00 03/01 $575.00

How do I see who has paid their rent?

Option 2 - Review your multi-unit rent collection dashboard in real-time

Landlord Software Multi-Unit Dashboard
It is easy to review the rent collection status across all units.

  • Show Units
    Select the units you want to review by selecting all units, a specific business, or a specific property.
  • Due Column
    The Due Column shows the amount of money that is currently due for the month. This turns red if the rent payment is overdue.
  • Received Column
    The Received Column shows the amount of money that has been paid for the month. As payments are made, this amount increases.
  • Comments Column
    Additional information is shown to make the rent collection status easy to understand:
    • If a tenant is on AutoPay, then AutoPay is shown
    • If a tenant has scheduled a payment in the future, then the date and amount of this scheduled rent payment is shown
    • If a tenant owes rent for more than one month, then the total due across all past months is shown
    • If a tenant has made a payment larger than the current month, the total rent collected during the month is shown
    • The lease status for a month may also show No Lease, Future Lease, or Lease Ended
Collect Rent Online - Landlord Rent Collection Dashboard

How do I see who has paid their rent?

Option 3 - Review your unit rent collection dashboard in real-time

Landlord Software Unit Dashboard
It is easy to review the complete rent collection status of a unit.

  • Lease
    Select the lease you want to review, which could be the current lease or an older lease.
  • Rental History
    All of the charges and payments are shown. Select the "Columns" button to show additional rental payment history details.
  • Additional commands
    Additional actions let you customize the lease:
    • Add Fee or Rent: Add any one-time charge, such as unitities, to the tenant's account. If you select this option, the tenant is automatically notified that an item has been added.
    • Reduce Rent: Add any one-time credit. If you select this option, the tenant is automatically notified that an item has been added.
    • Tenant Pays You Directly: If a tenant pays you directly outside of Schedule My Rent, you can enter the payment to provide everyone with a full lease history and prevent the system from continuing to collect rent.
    • Add, Edit, or Delete a lease
    • Access other functions: Tenant Status, Tenant eMails, Alocate Payments, and Reporting
Collect Rent Online - Landlord Unit Rent Collection Dashboard

How do I track payments that are deposited into my bank account?

It's easy to track payments to your bank account when you collect rent online with Schedule My Rent Landlord Software.

When a landlord adds a property, they assign a custom label for each unit. This label is passed through the banking system and is shown on the landlord's bank statement.

In this example, "Sunset #1" and "Sunset #2" are shown on the landlord's bank statement.

Many other companies are not able to do this since they out-source their processing.

Collect Rent Online - Landlord Bank Statement

Has my tenant signed up yet?

Click the "Tenant Status" button for the unit where the tenant lives. A pop-up box will show the status of a tenant with a blank space, a green check mark, or a red X.

  • Created Account:
    • A tenant automatically receives an e-mail invitation when a lease is entered. A tenant's account is created when they open the e-mail invitation, click on the link, and enter an e-mail and password to create an account to pay rent online.
    • Example: Patty Jones and Sue Smith have both created an account. Lisa Riley has not logged into Schedule My Rent yet.
  • Done with setup
    • A tenant has completed setup when they accept the lease terms and have chosen either AutoPay or to Authorize Each Payment separately.
    • Example: Patty Jones and Sue Smith have both completed setup. Lisa Riley has not completed her setup.
  • Bank Account Validated
    • Blank: The tenant has not entered a bank account.
    • Red X: The tenant has entered a bank account, but has not validated it yet or the bank account has been marked as invalid.
    • Green Checkmark: The tenant has completed validation of at least one bank account.
    • Example: Patty Jones and Sue Smith have validated at least one bank account. Lisa Riley has not entered a bank account yet.
  • AutoPay
    • Green Checkmark: The tenant has selected AutoPay, which automatically withdraws money on the due date every month.
    • Blank: The tenant has not selected AutoPay and needs to authorize each payment separately.
    • Example: Patty Jones and Sue Smith have both selected AutoPay. Lisa Riley has not selected AutoPay.

You can also download a report with the following information:

  • Business, property, unit
  • Lease start date
  • Tenant name, email address, phone number
  • Account number used for MoneyGram
  • Tenant invited, created account, done with setup
  • Bank account validated, AutoPay
Collect Rent Online - Tenant Status Screen

What e-mails have my tenants received?

As a landlord, you should always know what information your tenants have received. You can easily see all e-mails that have been sent when you collect rent online.

Click the "Communications" button for the unit where the tenant lives. A pop-up box will show all communications that have been sent to people in this unit.

Some of the different rental property software e-mails are shown below. Each e-mail shows the date, time, and who the e-mail was sent to.

  • Your landlord has invited you
    An e-mail invitation is sent to all tenants when a lease is added requesting that they signup to pay rent online.
  • Thank you for signing up for AutoPay
    An e-mail confirming that a tenant has signed up for AutoPay and the amount that has been authorized.
  • AutoPay Payment Reminder
    An e-mail is sent approximate four days before the AutoPay date as a reminder.
  • Thank you for authorizing a payment
    A confirmation e-mail is sent when a tenant authorizes a payment.
  • Late Fee Waives
    An e-mail is sent when a landlord either waves or reinstates a late fee.
  • Please authorize a payment
    Several e-mails are sent reminding tenants who are not on AutoPay to authorize their payment.
  • Don't be late warning
    A "Don't be late" e-mail is sent to all tenants on a lease if the full amount of rent is about to be late.
  • Amount Past Due
    An Amount Past Due e-mail is sent to tenants that are late on rent.
  • Payment Receipt
    An e-mail receipt is sent for all payments made.
  • Your landlord has changed the amount due
    An e-mail is sent when the landlord adds or removes a one-time charge, such as a utility bill. The description and the amount that the landlord entered are shown.
Collect Rent Online - Tenant e-mail list

How do I split rent between roommates?

Multiple tenants can be added to a lease. Simply go to the bottom of a lease, click the "+" button, then add additional tenants by adding their names and e-mail addresses. If a tenant has not made a payment yet, clicking the trashcan icon will remove the tenant. If a tenant has already made a payment, the tenant can be marked inactive by clicking the Active Box. The tenant invitation e-mail can be re-sent by clicking the forward arrow icon.

Each tenant on the lease:

  • Can decide how much rent they are going to pay. When a tenant signs into Schedule My Rent, they enter the portion of the rent they will be paying.
  • Can signup for AutoPay or can authorize each payment individually.
  • Automatically receives a reminder notification when it is time to authorize rent or a notification that AutoPay will make a payment.
  • Automatically receives a receipt when a landlord enters a payment made directly (e.g. check).
  • Automatically receives a notice if a landlord adds or removes a one-time charge, such as adding a utility bill to the amount the tenant owes.
  • All tenants on the lease automatically receive a warning e-mail when rent is close to being late and an overdue e-mail if rent is late. All roommates have the ability to pay the total amount due on the lease.
Collect Rent Online - Roommate Signup

Can I add a utility or other one-time charge to my tenant's bill?

Landlords can create one-time items that either increase or decrease the amount of the rent or fee. Simply click the amount in the Due Column for the month and unit that you want to change. A pop-up box will appear to enter the date, amount, description, and rent/fee. Below are common examples:

  • Utility Payment
    Landlords often pass utility payments to tenants. A one-time fee can be added to the tenant's account.
    Example: 01/15/2016, PG-E Invoice 123456, $67.95
  • Pet Fee
    Landlords may have a one-time pet fee.
    Example: 07/01/2017, Pet Fee for dog, $75.00
  • Move-in Incentive
    A landlord may want to provide a one-time rent reduction as an incentive.
    Example: 05/01/2011, Move-in incentive, $100.00
Collect Rent Online - Add One Time Fee

What if a tenant pays me directly?

Landlords can accept payments directly from tenants in addition to collecting rent online. The payment is recorded by clicking the number in the Received Column for the month and unit. A pop-up box will appear which shows all payments that were collected electronically and manually.

Click the "Tenant Pays You Directly" button and enter the payment date, who paid, amount paid, and a comment. Then click the "Add Payment" button.

Tenants automatically receive a receipt of the payment by e-mail immediately after the payment is entered.

Collect Rent Online - Manual Tenant Payment
Collect Rent Online - Enter Tenant Payment

Are late and return fees added automatically?

You can stack any combination of late fees and daily late fees. Fees are automatically added to the tenant's account.

Late Fee
One or more late fees can be added to a lease.

Fee Description
Select a standard description that will be added to the tenant's account or create a custom description.

When to Add Fee
Enter the grace period after the rent is due. The late fee will automatically be applied if the rent is not fully paid and the end of the grace period has been reached.
For example, if rent is due on the 1st of the month and 4 days are entered, then the tenant has until the 4th to fully pay the rent. A late fee will automatically be added on the 5th of the month.

Late Fee Amount
Enter a fixed late fee amount or a percentage of the rent amount.

Waive Late Fee
To waive a return fee that has already been added, go to the Unit View, then click the trash can icon next to the fee that you want to remove.

Collect Rent Online - Late Fee when paying rent late

Daily Late Fee
One or more daily late fees can be added to a lease.

Fee Description
Select a standard description that will be added to the tenant's account or create a custom description.

When to Add Fee
Enter the grace period after the rent is due. The daily late fee will automatically be applied if the rent is not fully paid and the end of the grace period has been reached.

For example, if rent is due on the 1st of the month and a late fee is added on the 5th of the month, you can set the daily late fee with a 5 which will start adding a daily late fee the day following the late fee.

Late Fee Amount
Enter a fixed late fee amount or a percentage of the rent amount.

If not paid, stop adding recurring late fee
Select when the daily fee stops being added if the rent is not paid. Options include:

  • When paid: Daily late fees will continue to be added until the initial rent is paid. Daily late fees will continue to be added in future months.
  • When X late fees have been charged: Select the maximum number of daily late fees that should be added
  • Unit the next specific day of the month: Select the day of the month that fees should stop.
  • At end of month: Daily late fees will automatically stop at the end of the current month.
  • Until the next rent is due: Daily late fees will automatically stop when the next rent is due.

Repeat frequency in days (1=daily):
Enter how often a daily late fee is added. One means that this fee will be added every day. Seven means that the late fee will be added every seven days.

Maximum amount of this late fee per rent:
Enter a maximum amount of daily fees per each rent period. Daily late fees will automatically stop when this maximum amount has been reached.

Waive Late Fee
To waive a return fee that has already been added, go to the Unit View, then click the trash can icon next to the fee that you want to remove.

Collect Rent Online - Daily Late Fees when Paying Rent Late

Return Fee
The return fee is a fixed amount that is automatically added if there is a payment return from the tenant's bank account. If tenants pay this fee, the full amount is transferred to the landlord's account.

To waive a return fee that has already been added, go to the Unit View, then click the trash can icon next to the fee that you want to remove.

Collect Rent Online - Return Fee when paying with bank account

What happens when a payment returns?

When a return occurs, both the landlord and tenant are automatically notified and applicable return fee and late fees are added.

Landlord
  • Receives an e-mail showing the unit and tenant that had a return
  • Return amount is automatically added back to the amount the tenant owes
  • Return Fee is automatically added to the amount the tenant owes (if landlord setup a return fee on the lease)
  • Late Fee is automatically added to the amount the tenant owes if the return makes the initial rent payment late (if landlord setup a late fee on the lease)

ScheduleMyRent
To: Susan@email.com
Reply-To: Rose-Apartments@gmail.com
A payment was returned for 101 Rose Lane

Rental Property Software Returned Payment e-mail logo

Hi Susan,

This is an important notice. A tenant payment has returned.

  • Unit: 101 Rose Lane
  • Payor: Johnson, Peter
  • Reason: Insufficient Funds

A return notice was automatically sent to all tenants on this lease to let them know that a payment has returned and asking them to authorize a new payment.

Thanks,
ScheduleMyRent Team

Tenant
  • Receives an e-mail showing that their payment returned and requests that they authorize a new payment
  • May have a Return Fee and Late Fee automatically added

ScheduleMyRent
To: Patty@email.com
Reply-To: Rose-Apartments@gmail.com
The bank returned a payment for 101 Rose Lane. Please authorize a new payment.

Rental Property Software Returned Payment e-mail logo

Hi Patty,

This is an important notice.

A payment has been returned by the bank.

Please log into your account to review the status and to authorize a new payment.
The URL is: http://www.schedulemyrent.com

Thanks,
ScheduleMyRent Team

Can I see all charges and payments?

Go to the Unit Dashboard for a unit, then select the lease you want to see. The history is shown at the bottom of the screen. Click "Show Full History" to see all charges and all payments for this unit.

Click the "Columns" button to see other information:

  • To Rent
  • To Fee
  • To Credit
  • Remaining Amount
  • Remaining Rent Due
  • Remaining Fee Due
  • Running Total
  • Running Total Due
  • Allocations
  • Settlement Detail
Collect Rent Online - Rental Payment History

Can I see if my businesses are setup correctly?

You can download a report showing how your businesses are setup. The report includes:

  • Business
  • Property - see if each property is under the correct business
  • Unit
  • Default bank account - Funds will be deposited into this bank account unless a different bank account is selected with the lease
  • QuickPay - see if the option is set to yes or no
  • Credit cards - see if you have enabled credit cards on this business

Can I charge rent weekly or twice a month?

Rent can be added to the tenant's account monthly, twice a month, or weekly.

  • Monthly: Pick any day of the month
  • Twice a Month: Pick any two days of the month. i.e. 1st and 16th
  • Weekly: Pick any day of the week. i.e. Monday
Collect Rent Online - Select if you collect rent monthly, twice a month, or weekly
Collect Rent Online - Select which day of the week to collect rent

It's easy to save time when you collect rent online with Rental Property Mangement Software